If you feel like your consumer privacy rights have been violated by a business, it’s important to submit a complaint with the California Privacy Protection Agency (CalPrivacy).

While CalPrivacy doesn’t represent individual consumers and cannot act as your attorney, every complaint provides insights into privacy problems California consumers are experiencing. Complaints help us pursue inquiries, sweeps, and investigations on behalf of the public.

If you believe a business, service provider, third-party, or contractor has violated the California Consumer Privacy Act (CCPA), you can submit a complaint online. You can also file a paper complaint by printing and filling out the complaint form and mailing the complaint to the address listed on the form.

If you’d like more information on how to submit a complaint, you can view a step-by-step guide on our tips page. You will also find details on what makes a helpful complaint and what happens after you’ve submitted one.

You can read more about CalPrivacy’s Consumer Complaints Unit in our Annual Report. 

If you have a complaint that is not related to your California consumer privacy rights, please read our Other complaints page.